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GMB WebWorks Hosting



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July 2008

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ACCEPTABLE USE / TERMS OF SERVICE

GMB WebWorks provides this document to give our clients a clear understanding of the acceptable uses of their hosting account, and the client's rights and responsibilities.

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Monitoring:

GMB WebWorks routinely monitors all accounts for server usage, including, but not limited to bandwidth, disk space, and cpu load. We do not routinely monitor the contents of any accounts. However, we will respond appropriately should we become aware that your use of our service is in violation of our policy and terms of service.

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Illegal Use:

You may not use your account to publish or promote any illegal, indecent, or objectionable material or viewpoint, or to store such material. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including but not limited to photographs, illustrations, images, drawings, logos), executable programs, video recordings, and mp3 audio recordings.

"Illegal" material is defined by law, and self explanatory. If you are in doubt about whether your content is legal, don't put it on our server!

"Indecent or objectionable" material, as defined by GMB WebWorks, is any content that promotes hate, violence and/or bigotry, pornographic material (whether "legal" or not), and content promoting paganism, wicca, or Satanism.

If a GMB WebWorks account is used to violate this policy, we prefer to settle the problem amicably, however we do reserve the right to terminate your service, without notice if need be. We ourselves are under an agreement with Rackshack, and an account holder's violation of these terms jeopardizes our use of the server, as well as the other account holders' use.

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SPAM:

Your GMB WebWorks account may not be used to send SPAM (unsolicited email). We have a zero-tolerance policy on this point. If your account is used to send spam, the account will be terminated. Further, if spam is used to promote a site hosted on our server, the hosted account will be suspended immediately. Suspension may be lifted pending results of investigation. If you are running an email list of any kind, it is your responsibility to ensure that the actual owners of the email addresses in your list have requested to be on that list. Any complaints concerning unsolicited email will result in your account being suspended. If the complaint is judged to be valid, your account for the offending domain will be terminated.

Due to spam problems, only one formmail script may be used on this server. If you wish to use a mail form script, there is a secure one provided in your control panel. Spammers can use vulnerable mail form scripts on your account to send out mass e-mails, resulting in problems with email deliveries, and the possibility of the server being shut down by the provider. Use of an unauthorized mail form script may result in immediate termination of your account.

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Responsibility:

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee. Therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

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Security:

Your login information (username, password) provides access to your account. You are responsible for keeping it secure. Sharing your account with others is strictly prohibited. You may host multiple domains on your account, as long as you are the owner of those domains.

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File Backups:

GMB WebWorks does not keep or provide backups of your site files. You are responsible for making your own backup of your files, scripts, databases, etc. There is a backup feature in your control panel that will allow you to create (and subsequently restore) your root website files, your sql database files, and your email and spam filter settings. Instructions for the use of this feature can be found at the "Documentation" link at the bottom of your control panel.

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Bandwidth and Disk Usage:

Bandwidth and disk usage approaching the account limits as stated in the registration form will be brought to the account owner's attention. GMB WebWorks will monitor each account's bandwidth and disk usage and notify the owner of the account by email when the account is close to exceeding the allotted account limits. Every effort will be made to work out a solution to everyone's satisfaction. GMB WebWorks reserves the right to make the final decision in resolving such matters. If our unused bandwidth and/or disc space permit it, the solution will likely mean an increase in bandwidth and/or disk space. There may be a modest extra charge per month for the increase.

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Payment Terms:

For those sending their payment via postal mail, account payments must be made for six month's hosting service. You will be sent an email acknowledgment upon our receipt of your payment. Payments may be made by cashier's check or money order. No personal checks will be accepted. For those who wish to pay online with a credit card, you can do so here. Your credit card will be automatically charged $15.00 every month.

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Delinquent Payment:

If you are unable to pay your account by the due date, we require that you notify us least two days prior to the due date. Your due date is based on the date the account was activated, unless other arrangements have been made. If your account remains unpaid, it will be suspended until payment is received.

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Hold Harmless:

Your agreement to these terms of service indicate your acknowledgement that the service may, from time to time, be interrupted for many reasons other than negligence on the part of GMB WebWorks. You agree to indemnify and hold GMB WebWorks et al., harmless against any claims arising from an interruption of service, or loss of data.

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Miscellaneous Provisions:

You must provide us with, and keep current, valid contact information for yourself. E-mail, telephone and postal contacts are used, in that order of preference.

Banned Scripts:

Due to the enormous load that some scripts put on the server, there are several scripts that we will not allow to be run on our server. At this time, they include:

  • All CGI-based chat rooms or bulletin boards
  • IRC-related software (servers, bots, bouncers, etc.)
Due to spam problems, only one formmail script may be used on this server. If you wish to use a mail form script, there is a secure one provided in your control panel. Spammers can use vulnerable mail form scripts on your account to send out mass e-mails, resulting in problems with email deliveries, and the possibility of the server being shut down by the provider. Use of an unauthorized mail form script may result in immediate termination of your account.

These terms may be updated from time to time. Please check this page periodically for new entries.

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